DIGISURFAUSTRALIA

info@digisurfaustralia.com.au

4.9 on Google· 47 reviews

Your Business.
On Autopilot.

DigiSurf builds AI systems that answer your phones, reply to leads, post your content, and run your admin — so you can focus on growth.

🇦🇺 Sydney-based · Australian servers · 53+ businesses automated

AI ReceptionistAI Voice AgentsAI ChatbotsSocial Media AIVideo AutomationGoogle Reviews AIDocument AICRM Automation
47+
Google Reviews
4.9★ Average Rating
53+
Businesses Automated
Across Australia
15hrs
Saved Per Week
Per Client Average
30 Days
ROI Guaranteed
Or We Work Free

Trusted by Australian businesses

MediCare Plus
FitLife Studios
Ray White
Pinnacle Health
BodyForge Gym
PropEdge
What We Build

Every AI Tool Your Business
Could Ever Need

From answering phones to running your social media — we automate the repetitive so you can focus on growth.

Most Popular

AI Receptionist

Never miss a call. Our AI receptionist answers, qualifies, and books appointments 24/7 — sounding just like a human.

Learn more

AI Voice Agent — Inbound

Intelligent inbound call handling. Routes calls, answers FAQs, captures lead info, and escalates when needed.

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AI Voice Agent — Outbound

Automated outreach, follow-up calls, and appointment reminders at scale — without hiring a call centre.

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High ROI

AI Chatbots

Custom chatbots for your website, WhatsApp, and Instagram DMs. Capture leads, answer questions, and book appointments 24/7.

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AI Video Workflow

Turn long-form videos into short clips, auto-captioned and distributed across TikTok, Reels, and YouTube Shorts.

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AI Social Media Manager

AI writes, schedules, and posts your content across all platforms. Engage your audience on autopilot.

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AI Google Review Automation

Automatically request, collect, and respond to Google reviews. Build your reputation without lifting a finger.

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AI Content Automation

Blog posts, email sequences, ad copy, and newsletters — all written by AI trained on your brand voice.

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AI Document Automation

Contracts, proposals, invoices, and intake forms — automatically generated and sent with zero manual effort.

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New

AI CRM & Lead Automation

Automatically qualify leads, trigger follow-up sequences, and update your CRM — so no lead ever falls through the cracks.

Learn more

Don't see what you need? We build fully custom AI solutions too.

Industries We Serve

Built for Your Industry

We don't do generic. Every system we build is tailored to how your industry actually operates.

Give Your Medical Team Their Time Back

Clinics and health practices spend 40% of their time on admin. We eliminate it with AI that handles patient intake, appointment reminders, after-hours enquiries, and referral letters automatically.

"Our admin time dropped by 18 hours per week." — Bulk billing clinic, Sydney

What You Get

  • 24/7 AI receptionist answers patient calls
  • Automated appointment reminders (SMS + email)
  • AI-generated referral letters and medical summaries
  • Patient intake forms auto-filled and digitised
  • HIPAA-aware — all data on Australian servers
The Process

From Strategy Call to
Live in Under 2 Weeks

No tech knowledge needed. No lock-in. We handle everything from strategy to setup to ongoing support.

1

Free Strategy Call

We spend 15–30 minutes understanding your business and your biggest time-wasters. No pitch, no pressure — just honest AI advice tailored to you.

15–30 minutes
2

We Build Your System

Our team designs and builds your custom AI automation — handling all integrations, testing, and setup. You don't need to be technical.

Ready in 1–2 weeks
3

You Scale on Autopilot

Your automation goes live. You save 10–20 hours a week while we monitor and improve the system. Most clients hit ROI within 30 days.

Ongoing support included
No Lock-in Contracts
Live in 1–2 Weeks
Sydney-Based Team
30-Day ROI Guarantee
ROI Calculator

How Much Is Manual Work
Costing Your Business?

See exactly how much time and money AI automation will save you — before you spend a cent.

Tell us about your business

120
2hrs30hrs
$25$150

Estimated Annual Savings with DigiSurf

$32,175

AUD per year

Hours Saved/Week
11hrs
ROI
79%
Cost of Doing Nothing
$128,700
Payback Period
29wks

* Estimates based on average client data. Actual results may vary.

Real Results

AI Working for Australian
Businesses Like Yours

Every case study below is from a real client. Names withheld for privacy — results are not.

HealthcareMedical Clinic — Sydney

18 Hours of Admin Eliminated Every Week

The Challenge

A bulk-billing clinic in Western Sydney had 3 admin staff spending their entire day answering patient calls, sending appointment reminders, and manually processing referral letters.

What We Built

We deployed an AI receptionist to handle all inbound calls, an automated SMS reminder sequence, and an AI document tool to generate referral letters from clinical notes.

11 days to go live
18hrs
Admin saved per week
94%
Patient show-up rate
$52K
Annual cost reduction
FitnessGym & PT Studio — Melbourne

Class Fill Rate Jumped from 62% to 91% in 6 Weeks

The Challenge

A group fitness studio was losing members to churn and struggling to fill classes beyond 60%. Their team spent 3+ hours a day chasing leads and re-engaging lapsed members.

What We Built

We built an AI lead follow-up chatbot, automated class booking reminders, a member win-back campaign, and an AI social media manager posting daily content across Instagram and Facebook.

9 days to go live
91%
Class fill rate
15hrs
Staff time saved/week
+$4.2K
Extra monthly revenue
Real EstateProperty Agency — Brisbane

Lead Response Time: 4 Hours → 28 Seconds

The Challenge

A mid-sized real estate agency was losing leads to competitors because enquiries sat unanswered for hours. Agents were overwhelmed with admin and couldn't respond fast enough.

What We Built

We deployed an AI chatbot on their website and property portals that responds to every enquiry within 30 seconds, qualifies buyers vs tenants, and books inspection appointments automatically.

14 days to go live
28sec
Average response time
3.4×
More leads converted
+$8K
Extra monthly GCI
4.9★ on Google

What Our Clients
Actually Say

Real businesses. Real results. Verified Google reviews from Australian clients.

We were drowning in admin before DigiSurf. Now our AI receptionist handles 80% of all patient calls, our reminder system reduced no-shows by 40%, and our clinical team can actually focus on patients. The ROI was clear within 3 weeks.

SM

Dr. Sarah Mitchell

Principal GP, Westside Family Medical

Sydney, NSW

18hrs admin saved/week
Pricing

Transparent Pricing. No Surprises.

No hidden fees. No lock-in contracts. Start with what you need and scale as you grow.

Compare the cost: A part-time admin assistant in Sydney costs $35,000–$52,000/year. Our Starter plan costs $19,000/year all-in — and works 24/7, never calls in sick, and scales instantly.

Starter

$1,500/month

$1,000 setup fee

One high-impact automation to get you started. Perfect for small businesses.

  • 1 AI automation (chatbot, receptionist, or voice agent)
  • Up to 500 interactions/month
  • Appointment booking integration
  • Monthly performance report
  • 2 hrs/month support
  • CRM integration
  • Multiple automations
Most Popular

Growth

$2,500/month

$2,000 setup fee

Multiple automations working together. The most popular choice for growing businesses.

  • Up to 3 AI automations (any combination)
  • Unlimited interactions
  • CRM + calendar integration
  • AI social media posting
  • Weekly performance report
  • 5 hrs/month support + strategy call
  • Priority response time

Enterprise

From $4,500

Setup quoted per project

Fully custom AI infrastructure for larger operations and multi-location businesses.

  • Unlimited AI automations
  • Custom software integrations
  • Dedicated account manager
  • Priority 24/7 support
  • Monthly strategy review
  • Staff training included
  • White-label option available

All prices in AUD · Monthly billing · Cancel anytime with 30 days notice ·

FAQ

Honest Answers to Real Questions

No fluff. Just the answers you actually need before making a decision.

Most of our clients are live within 7–14 days of the strategy call. Simple automations (like a chatbot or appointment reminder system) can be ready in as little as 5 days. More complex multi-system builds take 2–3 weeks.

None at all. We handle everything — from design and build to testing and launch. All you need to do is answer our questions about your business during the onboarding call. We'll take care of the rest.

Yes. All client data and AI systems are hosted on Australian servers (Sydney and Melbourne regions). This is particularly important for healthcare and legal clients operating under Australian Privacy Act obligations.

Yes. We integrate with most major platforms including HubSpot, Salesforce, Monday.com, Cliniko, Mindbody, Rex, PropertyMe, Xero, QuickBooks, Slack, and hundreds of others via Zapier, Make, and custom APIs.

If your AI system doesn't demonstrate measurable time or cost savings within the first 30 days of going live, we'll continue working on improvements at no additional cost until it does. We stand behind our results.

An AI receptionist specifically handles inbound phone calls — answering, routing, taking messages, and booking appointments. An AI voice agent is a broader term that includes both inbound (receiving calls) and outbound (making calls for follow-up, reminders, or outreach).

Yes. There are no lock-in contracts. All plans require 30 days notice to cancel. We don't believe in trapping clients — if it's not working for you, we'd rather know so we can fix it or part on good terms.

ChatGPT is a generic tool you prompt manually. DigiSurf builds purpose-built AI systems that are trained on your business, integrated with your existing tools, connected to your calendar and CRM, and running 24/7 without you touching anything. It's the difference between a hammer and a factory.

That's entirely up to you. We can configure your AI to introduce itself as an AI assistant (which many clients actually prefer for its speed and consistency), or we can build it to feel as natural and human-like as possible. Both approaches work well depending on your industry and brand.

All plans include ongoing monitoring and support. If something breaks, we fix it — usually within a few hours. Growth and Enterprise clients get priority response times. We proactively monitor all systems and will contact you if we detect an issue before you even notice it.

Still have a question?

Our Sydney team responds within a few hours — usually faster.

Get Started Today

Ready to Stop Doing the Work
AI Can Do For You?

Book a free 15-minute strategy call with our Sydney team. We'll map out exactly where AI automation will have the biggest impact in your business — and tell you honestly if it's the right fit.

No Lock-in Contracts
30-Day ROI Guarantee
Sydney-Based Team
Australian Servers

Free call · No commitment · Sydney team · ABN 28 448 210 292